Privacy Policy

Who we are

This privacy policy applies to the use, and processing of information, collected by the-property-finder website.

To allow the-property-finder website to run effectively we need to use personal information. This policy explains how we will gather, process, and use your personal information.

Information covered by this Privacy Policy

Personal data which consists of any combination of separate pieces of information that could be used to identify you.

Please read this privacy policy carefully. If you have any questions about this policy, or use of your personal data, please contact us on

Where we get personal information from

When you submit a property request on the website you are required to give us your email address to enable us to respond to you with suitable property information. As electronic communications develop, we may also start collecting more personal information directly from you but only information that you willingly provide.

What information we collect

The following are examples of information we may collect from you;

  • Name
  • Email address
  • Postal address
  • Telephone number
  • Your communication and marketing preferences

We use cookies to collect information when you visit our website. Details of how we use cookies are provided on our dedicated Cookies Policy page.

Who we share your information with

We will not share your information with any other organisations or individuals. This is a critical element of the independent and confidential service we offer people looking to find a new property to buy or rent.

How we use your information

All personal information provided will only be used to communicate with you while you are searching for your new home.

How long we keep your information for

We will keep your information for the duration that you chose to use our service to help you find a new property. We will not hold any personal information after the point you inform us that you no longer require our services.

How we communicate with you

We will predominantly contact you via email. We may also contact you by telephone or SMS messages if we have your permission, and is deemed appropriate, to do so.

Your rights regarding your personal data

You have several rights concerning the personal information we gather, process, and use. These include the right to;

  • Ask us for access to a copy of your personal information we hold about you.
  • Ask us to correct your personal information.
  • Ask us to delete your personal information.

If you wish to make a request for access to a copy of your personal data, please email

If you wish to exercise any of your other rights, please email

We will acknowledge your request and let you know what we will need from you to carry out your request. Every effort will be made to respond to or comply with your request as quickly as possible, and we will ensure our systems are updated as soon as is practicable in response to your request.

You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office, about the processing of your personal data.

How we protect your information

We store your personal information on our computer systems and sometimes within our paper records. We have implemented strict security procedures to ensure that personal information is not misused and to prevent unauthorised access to your information.

Links to other websites

Our website may provide links to other websites for your convenience and information. These other websites operate independently from us and have their own privacy policy or policies, which we strongly suggest you review. Where linked websites are not controlled by us, we are not responsible for their content or data privacy practices.

Our promise to you

When you provide us with personal information, you agree to the collection and use of your information in accordance with this privacy policy. Our promise to you is that;

  • You are in control of your data
  • If you do not think the data is correct tell us and we will put it right
  • We will keep your data secure
  • We also promise to collect, process, and store your data safely and securely

Updates to our Privacy Policy

We will occasionally update our privacy policy, so we suggest that you review this from time to time. If we make substantial changes to our privacy policy, we will endeavour to inform you directly about these changes.

Date updated 01/06/2020